Question 1

How is Veillume different from traditional SEO tools?

Accepted Answer

Traditional SEO optimizes Google rankings; GEO optimizes AI answers. When users ask ChatGPT or Perplexity to "recommend a brand", whether your brand gets mentioned — that's GEO, and it's all we do.

Question 2

How soon will I see results?

Accepted Answer

Create a brand project after signing in to start your first scan. Citation changes depend on platform updates, content quality, and publishing cadence, so Veillume tracks the trend without promising a fixed timeline.

Question 3

How accurate is the data? Does it match real user interactions?

Accepted Answer

We simulate real user visits to each AI platform. In testing, accuracy vs. manual sampling is ≥ 92%. Every data point includes the original AI response screenshot — fully traceable and verifiable.

Question 4

Will AI-generated content feel generic or be flagged as AI-written?

Accepted Answer

Veillume's content engine customizes output for your brand, industry, and target queries — generating structured content optimized for AI citation. Built-in AI rewrite tools let you polish any section in 30 seconds, ensuring every piece carries your brand's voice.

Question 5

Can one piece of content be adapted for multiple channels at once?

Accepted Answer

Yes. Create your content in the GEO master editor, then one-click generate Blog, LinkedIn, and Newsletter versions — each automatically adapted to the platform's best style. Every version gets its own quality score.

Question 6

How long can I use the free plan? Will I be forced to upgrade?

Accepted Answer

The free plan is permanently free with limited features: 1 project + 5 queries + 3 content pieces/mo. There's no "trial period expired" trap. Upgrade to Standard when you need more capacity.

Question 7

What is the "dedicated customer success manager" in the Enterprise plan? Is it worth it?

Accepted Answer

Enterprise includes 1-on-1 consulting, custom prompt strategy, API access, and team training. Best for brand portfolios (multiple sub-brands running GEO simultaneously) or teams treating GEO as a core growth lever. If unsure, start with Standard and upgrade when the need is clear.

Question 8

AI platforms have no official API — is scraping data compliant?

Accepted Answer

We only read publicly available AI responses, within the "enterprise evaluation" scope of each platform's terms of service. All data is used solely for your own brand exposure analysis and kept strictly confidential.

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